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Knowledge base: Neteller
Withdrawals via Neteller
Posted by Olga Palikarpava on 24 September 2018 11:33 AM
There are restrictions on the use of Neteller in the following countries: Cyprus, Bulgaria, Malaysia, USA, Spain, Mauritius, Hong Kong and Brazil.

To withdraw funds via Neteller

  1. Select Withdraw funds → Neteller in My FXOpen.
  2. Fill in the form:

    • Enter the amount you want to withdraw.
    • Select the currency wallet.
    • Select the currency in which the funds will be withdrawn.
    • Enter your account ID or email registered with Neteller 
    • Enter PIN code for eWallet.

    Verify the transaction, and then click Withdraw.

    Withdrawal fee: 0%.
    Currencies: USD, EUR, GBP, CAD, AUD, JPY.
    Minimum withdrawal: 2 USD or equivalent.
  3. A confirmation message from [email protected] will be sent to your email. Click the link to confirm the withdrawal (the status is Pending). After you confirm the withdrawal, the status will change to Pending Confirmed.

  4. After the FXOpen Finance department approves your request, the funds will be sent to your Neteller account. The status of your request will change to Succeed.

  5. If your withdrawal was not processed, check its status in the transaction history by clicking the eWallet number on the left of My FXOpen. The Pending Confirmed status means that it has not yet been processed. If your request was rejected (Rejected), click Details to see the reason.

  6. You can cancel withdrawal requests with the Pending / Pending Confirmed status by clicking Cancel. The status of the transaction will change to Rejected.

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