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Knowledge base: Neteller
Withdrawals via Neteller
Posted by Olga Palikarpava on 24 September 2018 11:33 AM
There are restrictions on the use of Neteller in the following countries: Cyprus, Bulgaria, Malaysia, USA, Spain, Mauritius, Hong Kong, Egypt and Brazil.

In this article:

 

How to make a withdrawal request

To withdraw funds via Neteller

  1. Select Withdraw funds → Neteller in My FXOpen.


    Withdrawal fee: 0%.
    Currencies: AUD, USD, EUR, GBP, CAD, JPY.
    Minimum withdrawal: $2 or equivalent.

    Maximum withdrawal: $10000 or equivalent.

  2. Fill in the form:

    • Account: Select your FXOpen eWallet or a trading account.
    • Amount: Enter the amount you want to withdraw and select the currency pocket.
    • Currency: Select the currency in which you want to withdraw.
    • Account ID or Email: Enter your account ID or email registered with Neteller.
  3. Confirm the withdrawal in 2 steps:

  4. Our Finance Department will process your withdrawal request during 1 day. Withdrawal requests placed on weekends will be processed on Monday.

 

How to cancel a pending withdrawal request

If your withdrawal request has not yet been processed, you can cancel it.

Click your eWallet number on the left of My FXOpen, find the transaction in the Account Operations and then click Cancel.

 

How to check the transaction status

Click your eWallet number on the left of My FXOpen.

The transaction status is shown on the Account Operations tab.

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